It is so important to research and consider options carefully when looking into a home care agency to assist your loved one. Some agencies may not provide adequate screening or training of their caregivers. Also, finding a compatible caregiver for a client is crucial and should be a priority to the home care agencies you consider. Here are 15 questions to ask when contacting home care agencies. 1. How do you recruit caregivers, and what are your hiring requirements? In-home caregiver jobs have different requirements. Most highly regarded home care agencies require CNA or HHA certifications. Visiting Angels Newton/Canton, for example, hires CNAs and HHAs with experience in caregiving, and the caregivers typically have a strong employment history in caring for seniors. 2. What types of screening and background checks are performed on caregivers before you hire them? You want to ensure that the agency has checked the caregivers’ background through legitimate records and databases, not through an unverifiable source. 3. Is your agency bonded and insured, and does your agency meet all state and local requirements? Visiting Angels Newton/Canton is bonded and insured. It not only meets Massachusetts state requirements but is also an award-winning home care agency. Visiting Angels Newton/Canton has won the Best Home Care Provider and Best of Home Care Employer awards from Home Care Pulse, an independent satisfaction and quality assurance company, for the past six years. 4. What kind of health-related training, if any, do your in-home caregivers have? It’s essential to ensure that the caregiver or home health aide you choose is appropriately trained for your needs. For example, Visiting Angels Newton/Canton provides an orientation class for new caregivers, Visiting Angels University, an online educational program, and a partner program with a local community college. Caregivers are taught how to assist clients with transfers through Hoyer lifts and gait belts, provide comfort to seniors with dementia, and other crucial skills to help ensure clients are treated with the respect and dignity they deserve. 5. Does your agency provide specialized and continuing education for caregivers? A good agency will have caregivers trained to handle specific needs, such as dementia care, through specialized education. Some agencies may have advanced training programs available, such as Visiting Angels’ Palliative Care Training. 6. How are your training programs developed? Reputable agencies like Visiting Angels often provide training that has been developed with nationally recognized experts, such as their Dementia Care Professionals of America (DCPA), which is an Alzheimer’s Foundation of America-sponsored formal training and qualification program for caregivers. 7. What competencies will the caregiver have (e.g., lifting and transfers, homemaking skills, personal care skills including bathing, dressing, toileting, behavioral management training, cognitive support)? Not every situation will require a caregiver with all of these skills, but it is important to know what a caregiver can do. Be sure to share your loved one’s requirements and ask the agencies you are contacting if they have caregivers available with the skillsets needed to provide the appropriate support to them. 8. How do you assess what the caregiver is capable of doing? Not every caregiver is a match for every client’s needs. A good agency will conduct an initial assessment to determine the client’s requirements and evaluate each caregiver’s skills, strengths, and personality to provide a good match. 9. What is your policy on providing a substitute caregiver if a regular caregiver cannot provide the contracted services? Emergencies happen, but you need to know that your care needs will still be met. Visiting Angels Newton/Canton and other quality agencies have policies to ensure that clients are not left without a caregiver. 10. If there is dissatisfaction with a particular caregiver, can they be replaced “without cause”? Home care is very personal, and sometimes the right match between caregiver and client doesn’t happen right away. An agency like Visiting Angels Newton/Canton will work with you to find a different caregiver to make sure your loved one is cared for, and you have peace of mind. 11. Does the agency provide a supervisor to evaluate the quality of home care regularly? How frequently? Does supervision occur over the telephone, through progress reports, or in person at the older adult’s home? A combination of monitoring, such as telephone and in-home visits, is recommended to ensure the best level of care. Visiting Angels Newton/Canton assigns a case manager to each client and their family. The case manager supports the client and their family every step of the way. The office and on-call staff are also available to assist and support clients and their families twenty-four hours a day, seven days a week. 12. How long has the home care agency been in business? A national franchise should have a high level of agencies with a long track record — at Visiting Angels, 60% of all franchises have been in business five or more years, which is more than 10% higher than the national average. Visiting Angels Newton/Canton has been in business for over seventeen years. 13. How does the agency stay abreast of new techniques and research in home care? Franchise agencies usually have a strong network of ongoing skills training to draw on. Still, every agency should participate in local network and education opportunities to ensure they are providing the most current care modalities. The Visiting Angels Newton/Canton staff and owners participate in ongoing training and franchise conferences regularly. 14. What hours can the caregivers work? When are they available? You need to be able to schedule help when you need it, and a good agency will work to provide care. Visiting Angels Newton/Canton offers hourly care, 24-hour home care and live-in services, temporary or long-term care, weekend and holiday care, as well as respite for family caregivers. 15. Can we meet the caregiver before the person starts work? Meeting and approving the proposed caregiver before hiring helps to reassure you and prepare your loved one. Caregivers and clients build a special bond and feel like part of the family if there is a good match. Starting up home care for a senior loved one can be daunting. Too often, families don’t know what questions to ask, so they choose an agency that may not be the right fit. It’s so important to ask questions and be confident that the agency you choose can stand by you when you need them. We hope these questions will help you feel more confident in your choices. If you’re interested in more information about how in-home care can help your senior loved ones in Newton, MA, and surrounding communities, contact Visiting Angels Newton/Canton at 617–795–2727. About Visiting Angels Newton/Canton Visiting Angels Newton/Canton MA is an award-winning home care agency providing high-caliber home care services for seniors and people with disabilities for over seventeen years. Countless families have benefited from our home care assistance, senior companion support, respite for family caregivers, 24-hour and live-in home care, dementia, and Alzheimer’s care, transitional aid, and home health care services in Dedham, Needham, Natick, Wellesley, Stoughton, Brookline, Canton, Watertown, Jamaica Plain, Newton, Norwood, Roslindale, Upper Back Bay, Westwood, and neighboring communities. The non-medical assistance provided by Visiting Angels Newton/Canton home care can make a significant impact on your loved one’s happiness and quality of life. If you are interested in more information about how in-home care can help your senior loved ones, contact us today at 617–795–2727 to schedule a free in-home consultation.
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Determining the best overall care for an elderly loved one can be an overwhelming decision. It begins with assessing the pros and cons of different senior care options and weighing relevant concerns such as personal preferences, financial considerations, and health. You may even experience feelings of guilt and doubt that can make decision-making more challenging. As you consider what to do next and where to turn, the question of whether in-home care is better than nursing home care or an assisted living facility could arise. Here are seven benefits of in-home care: Familiar surroundingsPerhaps the most apparent benefit of in-home care is that it allows older adults to remain in their homes, which limits disruptions associated with relocation and enables them to maintain their routines. Sudden changes in surroundings or habits can be particularly distressing for older adults with dementia or Alzheimer’s disease. Customized care programWhether your senior needs part-time care during specific hours of the day or 24/7 home care assistance, in-home care offers a variety of flexible scheduling options and a complete “menu of services” that can be customized to individual needs. Your loved one will be matched with a compatible home caregiver who can assist with specific tasks during the hours when care is needed. Lower costIn-home care is often less expensive than a nursing home or assisted living facility. Although many high-quality senior facilities offer comprehensive services, this “one-size-fits-all” model may result in your loved one paying for amenities that aren’t needed. Care options provided by in-home personal care providers can save many families money by paying only for required services on the days and times they need them most — without compromising on the quality and availability of care. Additionally, remaining at home eliminates moving or storage costs that may come with a move to an older adult facility. The personal relationship with a caregiverIn-home caregivers offer one-on-one care, which helps them develop a more personal relationship with clients. This level of personalized attention enables caregivers to learn about your senior loved one’s likes, dislikes, and interests. This approach also helps caregivers anticipate needs, communicate effectively, provide companionship, and identify issues that should be brought to your attention. Safety/health benefitsUnfortunately, nursing homes have been among the hardest hit during the coronavirus (COVID-19) pandemic. Opting for home-based senior care may reduce the chance your loved one catches a serious illness by limiting their exposure to other nursing home residents, caregivers, and staff members. PrivacyNursing home residents share outdoor spaces, visiting rooms, dining facilities, recreation spaces — and sometimes even a bedroom and bathroom — with other residents. In-home personal care allows your loved one to maintain their privacy and have access to familiar spaces on their terms and timeframes. Although a caregiver will be invited into their home, our personal care professionals are trained to respect your loved one’s privacy by providing assistance and companionship when needed and taking a step back when requested. Encourages independenceYour loved one may require limited assistance with specific tasks. In that case, a move to a nursing home could force them to give up their cherished independence sooner than necessary. For example, your loved one may need help with grocery shopping. However, they still enjoy planning and preparing meals without assistance. Your loved one may not have the option to continue planning and preparing meals at a nursing home. An in-home caregiver allows your loved one to continue performing meal planning and preparation tasks independently while helping them receive assistance in other areas.
As a family caregiver, your loved one’s well-being is a top priority. Visiting Angel’s professional caregivers provide outstanding in-home care services for older adults – and peace of mind to family members. If you are considering home care for your loved one, our Visiting Angels care coordinators would be happy to discuss your loved one’s needs during a free in-home care consultation. About Visiting Angels Newton/Canton: Visiting Angels Newton/Canton MA is an award-winning local home care agency providing high caliber in-home care services to the elderly and people with disabilities. Countless families have benefited from our home Alzheimer’s care, dementia care, 24 hour care, live-in care, companion care, respite care, transitional aid, and in-home elder care services in Watertown, Brookline, Stoughton, Canton, Dedham, Needham, Westwood, Norwood, Natick, Wellesley, Newton, Chestnut Hill, Roslindale, and nearby towns. While non-medical in nature, the care provided by Visiting Angels Newton/Canton can make a significant impact on your loved one’s happiness and quality of life. When someone you love needs help to manage daily activities at home, it’s essential to take proactive steps to keep them safe, comfortable, and content. For many families, hiring a professional home caregiver is an effective and attentive way to promote their loved one’s health and happiness. For older adults, mobility issues and other aspects of aging can lead to fears they’ll lose their independence and that they may have to leave their home and community. With the help of a professional home care provider, seniors who struggle with basic tasks, like cooking and grocery shopping, can receive the care they need and stay comfortably in their homes. Benefits of Hiring a Certified CaregiverCertified caregivers, such as an HHA or CNA, can assist with a wide range of day-to-day tasks while enriching your loved one’s life in the process. These tasks often range from preparing meals and cleaning up around the house to bringing your loved one to their appointments and making sure he or she keeps up with all of their medications. Certified home caregivers can also provide discreet support with more intimate tasks like bathing, getting dressed, and using the bathroom. With this assistance, your loved one can maintain their personal hygiene — which is vital for their health and self-image — while minimizing the pain, discomfort, or risk of a fall. While the concept of inviting a stranger into your loved one’s home may feel unnerving at first, the best care professionals are skilled at building warm, trusting relationships, so their clients feel at ease. That companionship can be crucial for seniors who have grown more isolated at home. If you live in another area and aren’t able to visit your relative regularly, a professional caregiver can be there to provide daily support. Caregivers providing long-distance care can also give out-of-town family members regular updates about their loved one’s day-to-day life and condition. Additionally, if you’re one of the millions of people across the country tending to a senior family member, hiring a caregiver can offer the relief you need to rest, recuperate, and keep up with other aspects of your life. Respite care allows you time to focus on your own needs while ensuring your family member has the support they need as well. Visiting Angels can Meet Your Loved One’s NeedsAs you approach this decision with your family, consider your loved one’s preferences alongside their care needs. Does your Mom want to remain at home as most seniors do? Which activities does she find more challenging to perform on her own? Are there times of day when she could benefit from more support than your busy schedule can accommodate?
Visiting Angels Newton/Canton can help you address these questions during a free in-home care consultation. Then, we can work together to create a care plan and select the right caregiver(s) for your loved one. We offer customized home care services that are available at any time, day, or night. Our caregivers assist seniors with a wide range of needs. These include:
If you're interested in more information about how in-home care can help your elderly loved ones, contact Visiting Angels Newton/Canton at 617-795-2727 today. About Visiting Angels Newton/Canton: Visiting Angels Newton/Canton MA is an award-winning local home care agency providing high caliber in-home care services to the elderly and people with disabilities. Countless families have benefited from our home Alzheimer’s care, dementia care, round-the-clock care, companion care, senior care, respite care, transitional aid, and home care services in Brookline, Watertown, Dedham, Needham, Westwood, Norwood, Canton, Stoughton, Natick, Wellesley, Newton, Chestnut Hill, Roslindale, and nearby towns. While non-medical in nature, the care provided by Visiting Angels Newton/Canton can make a significant impact on your loved one’s happiness and quality of life. Contact us today at 617-795-2727 for a free in-home consultation! The Coronavirus is presenting a serious worldwide public health threat, and older adults and people with chronic health conditions are at a higher risk of becoming seriously ill from the virus. The coronavirus pandemic has caused family caregivers to feel more anxious about their senior loved ones’ health and safety — especially when some senior adults are rejecting changes to their behaviors to protect against contracting COVID-19. However, there are ways family caregivers can protect elderly loved ones and help them understand why coronavirus is a cause for concern. Get the Facts About COVID-19 And the ElderlyBefore talking to your older loved ones about COVID-19, you should arm yourself with facts and information from reliable sources, such as the Centers for Disease Control and Prevention or state and local health departments. Providing them with information from a healthcare provider or community organization is an effective way to boost credibility. You should also correct any misinformation that may be driving their inaccurate beliefs or behavior. Understand Seniors’ Position About COVID-19To help your elderly loved ones realize the seriousness of COVID-19, you need to uncover the reasons behind their behavior — and the best way to do this is by asking questions. You might start by asking them what they have heard about COVID-19, what they think about the pandemic, and what they have done to prepare. What you learn might surprise you. For example, a senior who is coping with cognitive decline may not understand or remember information they hear about COVID-19 and forget to follow essential safety precautions. Older adults may incorrectly believe the virus won’t affect them because they are in good health, aren’t THAT old, have “survived worse,” or never get sick. Some older adults may not understand how their refusal to follow public health guidance could contribute to the spread of the virus — or, they could simply be reluctant to take orders from the government or their loved ones. It’s also vital for family caregivers to remember a senior’s reason for failing to take COVID-19 seriously could be related to other factors, such as fear of isolation, concern over changing routines, or anxiety over an uncertain situation. Whatever the cause, learning more about the reasons behind your loved one’s stubbornness can help you develop the best persuasion strategy. Make Your CaseWhen making your case, it’s critical to use the right tone and approach. Pressuring, badgering, or talking down to your elderly loved ones could make it less likely they will listen to your advice. Make sure you let them know you aren’t trying to upset them and are only concerned about their health and safety. Make sure you address their specific concerns as much as possible. For example, if your loved ones are concerned about losing touch with family members, you could help them develop a plan to keep in touch and provide them with creative ways to communicate during social distancing. If they are concerned about missing their favorite activities, you could help them research safe alternatives or find new ways to stay active during the coronavirus pandemic. If they have concerns about being able to take care of themselves or obtain supplies during lockdowns, you could arrange for qualified home care workers to provide essential services during the coronavirus if they need help with daily activities. You could also mention the steps that you, or someone your loved ones know and respect, have taken to prepare or comply with public health guidelines. Be Open to Two-Way CommunicationNo matter how your older loved ones respond, it is essential that you avoid harming your relationship. Simply let them know you will be available to help them and answer any future questions they may have. Part of protecting your older loved ones during the COVID-19 pandemic means doing your best to help them understand the seriousness of the situation and teaching them how to keep themselves — and others — safe. If you’re interested in more information about how in-home care services can help your elderly loved ones, contact Visiting Angels Newton/Canton today. About Visiting Angels Newton/Canton: Visiting Angels Newton/Canton MA is an award-winning local home care agency providing high caliber in-home living assistance to the elderly and people with disabilities. Countless families have benefited from our home Alzheimer’s care, dementia care, elderly companion care, respite support, transitional aid, and home care services in Stoughton, Canton, Westwood, Norwood, Brookline, Watertown, Needham, Dedham, Natick, Wellesley, Newton, Chestnut Hill, Roslindale, and nearby towns. While primarily personal in nature, the senior home care provided by Visiting Angels Newton/Canton can make a significant impact on your loved one’s happiness and quality of life. Contact us today for a free in-home consultation! We are staying Diligent
As the confirmed cases of COVID-19 continues to rise in our area, we are monitoring the situation and the advice from public health authorities. Visiting Angels Newton/Canton remains committed to our responsibility as your senior home care provider during this time. We recognize that our Visiting Angels home caregivers allow seniors to age safely and comfortably in their own homes, wherever that may be, and that some of our clients cannot get through the day or night without a home care aide. We want to assure you that we are communicating to our caregivers to follow best practices, including hand-washing, and staying home if they are feeling ill or have traveled to Level 3 CDC countries. Thousands of senior adults across the nation depend on in-home caregivers to help them manage everyday tasks, such as bathing, dressing, grocery shopping, medication reminders, and preparing meals – especially during the unprecedented crisis of the coronavirus pandemic. As COVID-19 affects more and more individuals and communities across the U.S., home caregivers remain resolute in delivering safe and compassionate personal care that is essential to the health and well-being of older adults. Their efforts reassure families their elderly loved ones are doing well, emotionally, and physically, in their home. Whether it’s shielding older adults from the flu or a harmful virus, home care providers practice proper hygiene to reduce health risks for seniors. They exercise frequent handwashing and disinfecting inside a senior’s household to keep contagious illnesses and viruses at bay. They also take special precautionary measures to clean and sanitize frequently touched surfaces such as:
Home Caregivers on the Frontlines in the Fight Against COVID-19COVID-19 has caused significant public health and safety concerns for the elderly and those with underlying conditions. The virus has changed the way this most vulnerable population socializes, interacts, and communicates with family members, friends, and neighbors. As the nation tries to find answers, many elderly adults rely on HHA or CNA-certified home caregivers for physical and emotional guidance inside the comfort of their homes. Visiting Angels’ caregivers have stepped up their everyday workload by helping their clients comprehend and practice social distancing. They also plan and discover new ways to reduce distress, boredom, and isolation for seniors during the coronavirus pandemic. Some of the techniques they are employing include:
Providing Safe, High-Quality Care the Elderly DeserveVisiting Angels’ priority remains the health and safety of its caregivers and the elderly clients they serve every day. As an award-winning home care agency in Greater Boston, Visiting Angels Newton/Canton follows and adheres to the latest health and safety guidelines issued by the U.S. Centers for Disease Control and Prevention (CDC). Despite the challenges associated with COVID-19, in-home caregivers are fulfilling Visiting Angels’ mission of partnering with families to provide essential home care services for older adults.
Visiting Angels’ in-home caregivers continue to be homecare heroes on the frontlines, taking necessary steps to protect elderly loved ones and themselves as well as doing whatever it takes to prevent the spread of COVID-19. About Visiting Angels Newton/Canton: Visiting Angels Newton/Canton MA is an award-winning local home care agency providing high caliber in-home care services to the elderly and people with disabilities. Countless families have benefited from our home Alzheimer's care, dementia care, 24 hour care, companion care, senior care, respite care, transitional aid, and home care services in Dedham, Needham, Westwood, Norwood, Brookline, Watertown, Canton, Stoughton, Natick, Wellesley, Newton, Chestnut Hill, Roslindale, and nearby towns. While essential personal in nature, the care provided by Visiting Angels Newton/Canton can make a significant impact on your loved one's happiness and quality of life. Contact us today at 617-795-2727 for a free in-home consultation! |
AuthorVisiting Angels Newton/Canton is an award-winning in-home care agency that provides high quality home care to seniors and disabled adults in Greater Boston, MA. Archives
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