It is so important to research and consider options carefully when looking into a home care agency to assist your loved one. Some agencies may not provide adequate screening or training of their caregivers. Also, finding a compatible caregiver for a client is crucial and should be a priority to the home care agencies you consider. Here are 15 questions to ask when contacting home care agencies. 1. How do you recruit caregivers, and what are your hiring requirements? In-home caregiver jobs have different requirements. Most highly regarded home care agencies require CNA or HHA certifications. Visiting Angels Newton/Canton, for example, hires CNAs and HHAs with experience in caregiving, and the caregivers typically have a strong employment history in caring for seniors. 2. What types of screening and background checks are performed on caregivers before you hire them? You want to ensure that the agency has checked the caregivers’ background through legitimate records and databases, not through an unverifiable source. 3. Is your agency bonded and insured, and does your agency meet all state and local requirements? Visiting Angels Newton/Canton is bonded and insured. It not only meets Massachusetts state requirements but is also an award-winning home care agency. Visiting Angels Newton/Canton has won the Best Home Care Provider and Best of Home Care Employer awards from Home Care Pulse, an independent satisfaction and quality assurance company, for the past six years. 4. What kind of health-related training, if any, do your in-home caregivers have? It’s essential to ensure that the caregiver or home health aide you choose is appropriately trained for your needs. For example, Visiting Angels Newton/Canton provides an orientation class for new caregivers, Visiting Angels University, an online educational program, and a partner program with a local community college. Caregivers are taught how to assist clients with transfers through Hoyer lifts and gait belts, provide comfort to seniors with dementia, and other crucial skills to help ensure clients are treated with the respect and dignity they deserve. 5. Does your agency provide specialized and continuing education for caregivers? A good agency will have caregivers trained to handle specific needs, such as dementia care, through specialized education. Some agencies may have advanced training programs available, such as Visiting Angels’ Palliative Care Training. 6. How are your training programs developed? Reputable agencies like Visiting Angels often provide training that has been developed with nationally recognized experts, such as their Dementia Care Professionals of America (DCPA), which is an Alzheimer’s Foundation of America-sponsored formal training and qualification program for caregivers. 7. What competencies will the caregiver have (e.g., lifting and transfers, homemaking skills, personal care skills including bathing, dressing, toileting, behavioral management training, cognitive support)? Not every situation will require a caregiver with all of these skills, but it is important to know what a caregiver can do. Be sure to share your loved one’s requirements and ask the agencies you are contacting if they have caregivers available with the skillsets needed to provide the appropriate support to them. 8. How do you assess what the caregiver is capable of doing? Not every caregiver is a match for every client’s needs. A good agency will conduct an initial assessment to determine the client’s requirements and evaluate each caregiver’s skills, strengths, and personality to provide a good match. 9. What is your policy on providing a substitute caregiver if a regular caregiver cannot provide the contracted services? Emergencies happen, but you need to know that your care needs will still be met. Visiting Angels Newton/Canton and other quality agencies have policies to ensure that clients are not left without a caregiver. 10. If there is dissatisfaction with a particular caregiver, can they be replaced “without cause”? Home care is very personal, and sometimes the right match between caregiver and client doesn’t happen right away. An agency like Visiting Angels Newton/Canton will work with you to find a different caregiver to make sure your loved one is cared for, and you have peace of mind. 11. Does the agency provide a supervisor to evaluate the quality of home care regularly? How frequently? Does supervision occur over the telephone, through progress reports, or in person at the older adult’s home? A combination of monitoring, such as telephone and in-home visits, is recommended to ensure the best level of care. Visiting Angels Newton/Canton assigns a case manager to each client and their family. The case manager supports the client and their family every step of the way. The office and on-call staff are also available to assist and support clients and their families twenty-four hours a day, seven days a week. 12. How long has the home care agency been in business? A national franchise should have a high level of agencies with a long track record — at Visiting Angels, 60% of all franchises have been in business five or more years, which is more than 10% higher than the national average. Visiting Angels Newton/Canton has been in business for over seventeen years. 13. How does the agency stay abreast of new techniques and research in home care? Franchise agencies usually have a strong network of ongoing skills training to draw on. Still, every agency should participate in local network and education opportunities to ensure they are providing the most current care modalities. The Visiting Angels Newton/Canton staff and owners participate in ongoing training and franchise conferences regularly. 14. What hours can the caregivers work? When are they available? You need to be able to schedule help when you need it, and a good agency will work to provide care. Visiting Angels Newton/Canton offers hourly care, 24-hour home care and live-in services, temporary or long-term care, weekend and holiday care, as well as respite for family caregivers. 15. Can we meet the caregiver before the person starts work? Meeting and approving the proposed caregiver before hiring helps to reassure you and prepare your loved one. Caregivers and clients build a special bond and feel like part of the family if there is a good match. Starting up home care for a senior loved one can be daunting. Too often, families don’t know what questions to ask, so they choose an agency that may not be the right fit. It’s so important to ask questions and be confident that the agency you choose can stand by you when you need them. We hope these questions will help you feel more confident in your choices. If you’re interested in more information about how in-home care can help your senior loved ones in Newton, MA, and surrounding communities, contact Visiting Angels Newton/Canton at 617–795–2727. About Visiting Angels Newton/Canton Visiting Angels Newton/Canton MA is an award-winning home care agency providing high-caliber home care services for seniors and people with disabilities for over seventeen years. Countless families have benefited from our home care assistance, senior companion support, respite for family caregivers, 24-hour and live-in home care, dementia, and Alzheimer’s care, transitional aid, and home health care services in Dedham, Needham, Natick, Wellesley, Stoughton, Brookline, Canton, Watertown, Jamaica Plain, Newton, Norwood, Roslindale, Upper Back Bay, Westwood, and neighboring communities. The non-medical assistance provided by Visiting Angels Newton/Canton home care can make a significant impact on your loved one’s happiness and quality of life. If you are interested in more information about how in-home care can help your senior loved ones, contact us today at 617–795–2727 to schedule a free in-home consultation.
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Each year, countless seniors break and fracture bones due to slips, trips, and falls. According to the National Safety Council, falls are the leading cause of injury deaths to individuals age 65 and older. Something as simple as tripping over a rug or slipping on a wet spot on the kitchen floor can be life-threatening. Hip fractures are a particular danger. The recovery period can take up to 12 months, may require transitional care, and comes with a significant risk of life-threatening complications.
Older adults are more prone to falling due to failing eyesight, hearing problems, stiff or painful joints, less muscle tone, and poor coordination, among other reasons. Heart diseases, diabetes, thyroid problems, blood vessel problems, and nerve damage can also affect their balance. Sometimes medications cause dizziness and can result in a fall. Your senior loved one may wish to age in the comfort of his or her own home. It is crucial, then, to implement fall prevention measures to keep their living space safe. Visiting Angels home care services has a Safe and Steady Fall Prevention Resource Guide that can help you identify risk factors in your senior loved one's home and take steps to reduce the risks of suffering a fall. It contains essential information about
Fear of falling should not stop your senior from staying active. A home caregiver can engage your senior in an exercise program that's right for them, such as taking walks or gardening. Your loved one will get regular exercise to improve strength and muscle tone and keep joints, ligaments, and tendons flexible. Home caregivers for seniors will provide peace of mind in the event of an injury or accident. In a worst-case scenario, a senior could fall and remain on the floor, be injured for several hours or days because they live alone, cannot move, or are unable to make a phone call. Professionally-trained caregivers regularly check in, call and visit elderly clients to ensure they are cared for and safe. Should a senior suffer a fall or accident, an HHA-certified home caregiver will be able to get help quickly. For more information on fall prevention and home care services, please call 617-795-2727. About Visiting Angels Newton/Canton Visiting Angels Newton/Canton MA is an award-winning home care agency providing high-caliber in-home care services to the elderly and people with disabilities. Countless families have benefited from our in-home senior care, respite care, elder companion care, live-in and 24-hour care, dementia and Alzheimer's care, transitional aid, and at-home living assistance services in Brookline, Boston, Canton, Dedham, Natick, Needham, Newton, Norwood, Stoughton, Watertown, Wellesley, Westwood, and nearby communities. The non-medical care provided by Visiting Angels Newton/Canton can make a significant impact on your loved one's happiness and quality of life. Call us at 617-795-2727 to book a free in-home consultation with one of our knowledgeable case managers today! The holiday season offers many long-awaited experiences, from spending time with family and friends to enjoying favorite holiday meals. However, if you provide eldercare for a loved one, you may wonder how the holidays will affect your typical routine, especially this year. Most of us experience some shake-up in our routines around the holidays, but these changes are often more acutely felt by seniors. We have outlined some tips below to help make caring for a senior living at home more comfortable on everyone involved during the holidays. Make a Senior Care Plan for the HolidaysBeing prepared for the holidays will make your job as a family caregiver easier to manage. It will also ensure your loved one stays comfortable and content through what is often a chaotic season. Here are just a few of the ways you can prepare:
One of the best ways to make your health and well-being a priority during this busy season is to get respite care service from a professional elder care provider. Being proactive about meeting your own self-care needs will make this time of year much more enjoyable and give you the energy required to provide the quality of care your loved one deserves. Visiting Angels Provides Safe, High-Quality Care the Elderly Deserve.Visiting Angels’ priority remains the health and safety of its caregivers and the clients they serve every day. As an award-winning home care agency in Greater Boston, Visiting Angels Newton/Canton follows and adheres to the latest health and safety guidelines issued by the U.S. Centers for Disease Control and Prevention (CDC). Despite the challenges associated with COVID-19, in-home caregivers fulfill Visiting Angels’ mission of partnering with families to provide essential at-home care for older adults.
Visiting Angels’ in-home caregivers continue to be homecare heroes on the frontlines, taking necessary steps to protect elderly loved ones and themselves by doing whatever it takes to prevent the spread of COVID-19. About Visiting Angels Newton/Canton Visiting Angels Newton/Canton MA is an award-winning local home care agency providing high caliber in-home care services to the elderly and people with disabilities. Countless families have benefited from our in-home dementia care, Alzheimer's care, respite care, live-in and 24-hour care, companion care, transitional aid, and in-home care services in Brookline, as well as Boston neighborhoods including Canton, Dedham, Natick, Needham, Newton, Norwood, Stoughton, Watertown, Wellesley, Westwood, and neighboring communities. The essential personal care provided by Visiting Angels Newton/Canton, can make a significant impact on your loved one's happiness and quality of life. Determining the best overall care for an elderly loved one can be an overwhelming decision. It begins with assessing the pros and cons of different senior care options and weighing relevant concerns such as personal preferences, financial considerations, and health. You may even experience feelings of guilt and doubt that can make decision-making more challenging. As you consider what to do next and where to turn, the question of whether in-home care is better than nursing home care or an assisted living facility could arise. Here are seven benefits of in-home care: Familiar surroundingsPerhaps the most apparent benefit of in-home care is that it allows older adults to remain in their homes, which limits disruptions associated with relocation and enables them to maintain their routines. Sudden changes in surroundings or habits can be particularly distressing for older adults with dementia or Alzheimer’s disease. Customized care programWhether your senior needs part-time care during specific hours of the day or 24/7 home care assistance, in-home care offers a variety of flexible scheduling options and a complete “menu of services” that can be customized to individual needs. Your loved one will be matched with a compatible home caregiver who can assist with specific tasks during the hours when care is needed. Lower costIn-home care is often less expensive than a nursing home or assisted living facility. Although many high-quality senior facilities offer comprehensive services, this “one-size-fits-all” model may result in your loved one paying for amenities that aren’t needed. Care options provided by in-home personal care providers can save many families money by paying only for required services on the days and times they need them most — without compromising on the quality and availability of care. Additionally, remaining at home eliminates moving or storage costs that may come with a move to an older adult facility. The personal relationship with a caregiverIn-home caregivers offer one-on-one care, which helps them develop a more personal relationship with clients. This level of personalized attention enables caregivers to learn about your senior loved one’s likes, dislikes, and interests. This approach also helps caregivers anticipate needs, communicate effectively, provide companionship, and identify issues that should be brought to your attention. Safety/health benefitsUnfortunately, nursing homes have been among the hardest hit during the coronavirus (COVID-19) pandemic. Opting for home-based senior care may reduce the chance your loved one catches a serious illness by limiting their exposure to other nursing home residents, caregivers, and staff members. PrivacyNursing home residents share outdoor spaces, visiting rooms, dining facilities, recreation spaces — and sometimes even a bedroom and bathroom — with other residents. In-home personal care allows your loved one to maintain their privacy and have access to familiar spaces on their terms and timeframes. Although a caregiver will be invited into their home, our personal care professionals are trained to respect your loved one’s privacy by providing assistance and companionship when needed and taking a step back when requested. Encourages independenceYour loved one may require limited assistance with specific tasks. In that case, a move to a nursing home could force them to give up their cherished independence sooner than necessary. For example, your loved one may need help with grocery shopping. However, they still enjoy planning and preparing meals without assistance. Your loved one may not have the option to continue planning and preparing meals at a nursing home. An in-home caregiver allows your loved one to continue performing meal planning and preparation tasks independently while helping them receive assistance in other areas.
As a family caregiver, your loved one’s well-being is a top priority. Visiting Angel’s professional caregivers provide outstanding in-home care services for older adults – and peace of mind to family members. If you are considering home care for your loved one, our Visiting Angels care coordinators would be happy to discuss your loved one’s needs during a free in-home care consultation. About Visiting Angels Newton/Canton: Visiting Angels Newton/Canton MA is an award-winning local home care agency providing high caliber in-home care services to the elderly and people with disabilities. Countless families have benefited from our home Alzheimer’s care, dementia care, 24 hour care, live-in care, companion care, respite care, transitional aid, and in-home elder care services in Watertown, Brookline, Stoughton, Canton, Dedham, Needham, Westwood, Norwood, Natick, Wellesley, Newton, Chestnut Hill, Roslindale, and nearby towns. While non-medical in nature, the care provided by Visiting Angels Newton/Canton can make a significant impact on your loved one’s happiness and quality of life. When someone you love needs help to manage daily activities at home, it’s essential to take proactive steps to keep them safe, comfortable, and content. For many families, hiring a professional home caregiver is an effective and attentive way to promote their loved one’s health and happiness. For older adults, mobility issues and other aspects of aging can lead to fears they’ll lose their independence and that they may have to leave their home and community. With the help of a professional home care provider, seniors who struggle with basic tasks, like cooking and grocery shopping, can receive the care they need and stay comfortably in their homes. Benefits of Hiring a Certified CaregiverCertified caregivers, such as an HHA or CNA, can assist with a wide range of day-to-day tasks while enriching your loved one’s life in the process. These tasks often range from preparing meals and cleaning up around the house to bringing your loved one to their appointments and making sure he or she keeps up with all of their medications. Certified home caregivers can also provide discreet support with more intimate tasks like bathing, getting dressed, and using the bathroom. With this assistance, your loved one can maintain their personal hygiene — which is vital for their health and self-image — while minimizing the pain, discomfort, or risk of a fall. While the concept of inviting a stranger into your loved one’s home may feel unnerving at first, the best care professionals are skilled at building warm, trusting relationships, so their clients feel at ease. That companionship can be crucial for seniors who have grown more isolated at home. If you live in another area and aren’t able to visit your relative regularly, a professional caregiver can be there to provide daily support. Caregivers providing long-distance care can also give out-of-town family members regular updates about their loved one’s day-to-day life and condition. Additionally, if you’re one of the millions of people across the country tending to a senior family member, hiring a caregiver can offer the relief you need to rest, recuperate, and keep up with other aspects of your life. Respite care allows you time to focus on your own needs while ensuring your family member has the support they need as well. Visiting Angels can Meet Your Loved One’s NeedsAs you approach this decision with your family, consider your loved one’s preferences alongside their care needs. Does your Mom want to remain at home as most seniors do? Which activities does she find more challenging to perform on her own? Are there times of day when she could benefit from more support than your busy schedule can accommodate?
Visiting Angels Newton/Canton can help you address these questions during a free in-home care consultation. Then, we can work together to create a care plan and select the right caregiver(s) for your loved one. We offer customized home care services that are available at any time, day, or night. Our caregivers assist seniors with a wide range of needs. These include:
If you're interested in more information about how in-home care can help your elderly loved ones, contact Visiting Angels Newton/Canton at 617-795-2727 today. About Visiting Angels Newton/Canton: Visiting Angels Newton/Canton MA is an award-winning local home care agency providing high caliber in-home care services to the elderly and people with disabilities. Countless families have benefited from our home Alzheimer’s care, dementia care, round-the-clock care, companion care, senior care, respite care, transitional aid, and home care services in Brookline, Watertown, Dedham, Needham, Westwood, Norwood, Canton, Stoughton, Natick, Wellesley, Newton, Chestnut Hill, Roslindale, and nearby towns. While non-medical in nature, the care provided by Visiting Angels Newton/Canton can make a significant impact on your loved one’s happiness and quality of life. Contact us today at 617-795-2727 for a free in-home consultation! |
AuthorVisiting Angels Newton/Canton is an award-winning in-home care agency that provides high quality home care to seniors and disabled adults in Greater Boston, MA. Archives
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